Our civil mediation experts will help resolve your dispute

What is mediation?

Mediation is a way to resolving disputes between a person and another person, a group of people or an organisation.  In mediation, an impartial third party, the "mediator", helps both sides work out an agreement that is acceptable to them. 

This allows the parties remain in control of the settlement and protect their interests, whereas if they go to court, the outcome will be decided by a judge based on evidence typically presented by the parties' lawyers.

The courts are very keen for disputes to be resolved without court action ("litigation") and so are heavily promoting mediation as a way to do this.

We have provided an outline of how a typical mediation might work here.

When should you mediate?

If you believe a person or organisation owes you money or anything of value and are considering making a court claim against them ( or "taking someone to small claims court"), the HM Courts & Tribunals Service (HMCTS) recommends trying mediation first. The UK government website states: "A mediation service could be quicker and cheaper than going to court."

The website has a link to the Civil Mediation Council (CMC) which maintains a list of mediators that have been trained and accredited to provide these services.  All Ragon-Chambers Mediation mediators are registered with the CMC. 

Even after you have submitted your claim, the court directions will ask whether you will consider mediation instead of proceeding to court.  The courts usually continue to encourage mediation throughout the process.  Further, a legal precedent exists that allows for judges to impose cost penalties on parties who have unreasonably refused to consider mediation or some other form of Alternative Dispute Resolution (ADR).


Client Testimonials

"Ragon-Chambers went the extra mile to support me through a stressful situation" 

"Jake was extremely diligent and helpful throughout the process. Kudos to them. I recommend them highly."

What types of disputes are suitable for mediation?

Most types of civil claim are suitable for mediation and we can provide free advice on whether your claim fits the broad criteria.  Common examples include:

    • Claims for faulty or unsatisfactory goods or services
    • Disputes between tenants and landlords, or between leaseholder and freeholder/management companies
    • Neighbour disputes such as boundary disagreements
    • Breach of contract
    • Inheritance and probate issues
    • Personal injury claims
    • Insurance claims
    • and more...

    If you're unsure whether we can help with your dispute, please contact us for free, non-obligation advice.

    What advantages does mediation have only court action?

    The most obvious advantages of mediation are that is is typically much cheaper and faster than court action.  A less-well-known but equally important benefit is that it avoids the stress and uncertainty of court.  We have learnt the transparent and collaborative approach of mediation takes much of the fear out of the more formal and adversarial atmosphere of court: where parties either win or lose and the environment can be intimidating.

    Mediation also keeps you in control of the outcome: in mediation, no settlement can be forced upon you so you can rest assured that, in the rare case you cannot reach agreement, you will never be forced into accepting a settlement you're not satisfied with. More details about how mediation works and its numerous advantages can be seen here.


    Mediation Costs

    The costs of mediation are usually much lower than litigation.  We tailor all our services to the specific nature of you dispute and the costs will be similarly tailored.  The table below shows indicative costs and timescales for most mediations.

    Value of your claimFee per partyLength of mediation
    Up to £2,000£100
    Up to 1 hour
    £2,000 to £5,000£200Up to 2 hours
    £5,000 to £10,000£300Up to 3 hours
    £10,000 to £20,000£500Up to 4 hours
    £20,000 to £100,000£1,000 to £1,500Up to 1 day
    Over £100,000Please call for details
    Please call for details

    For claims over £100,000 and other services please get in touch for a no-obligation consultation and quote. We will agree the costs for your mediation with you in advance.  Any additional time required will be agreed before hand and charged at £100 per hour per party.