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Our civil mediation experts work with you to resolve disputes between you and another individual or an organisation providing you with goods or services. 

Civil mediation is an approach to resolving disputes between individuals, or between individuals and an organisation. Common examples include claims against faulty goods or services, personal injury cases, insurance disputes, defamation and disagreements between landlords and tenants or between neighbours.

A key advantage of this approach is that it avoids the stress and uncertainty of court as well as considerable time and money.  We have learnt the transparent and collaborative approach of mediation takes much of the fear out of the more formal and adversarial atmosphere of court: where parties either win or lose and the environment can be intimidating.

In mediation, no settlement can be forced upon you so you can rest assured that, in the rare case you cannot reach agreement, you will never be forced into accepting a settlement you're not satisfied with. More details about how mediation works and its numerous advantages can be seen here.

Common civil disputes suitable for mediation include:

    • Unsatisfactory goods or services
    • Tenant vs landlord disputes
    • Leaseholder vs freeholder disputes
    • Boundary and neighbour disputes
    • Breach of contract
    • Inheritance and probate issues
    • Personal injury claims
    • Insurance claims
    • and more...


    Mediation Costs

    We tailor all our services to the specific nature of you dispute and the costs will be similarly tailored.  The table below shows indicative costs and timescales for most mediations.

    Value of your claimFee per partyLength of mediation
    Up to £5,000£100
    Up to 2 hours
    £5,000 to £10,000£300Up to 3 hours
    £10,000 to £50,000£500Up to 4 hours
    £50,000 to £100,000£1,000 to £1,500Up to 1 day
    Over £100,000Please call for details
    Please call for details

    For claims over £100,000 and other services please get in touch for a no-obligation consultation and quote. We will agree the costs for your mediation with you in advance.  Any additional time required will be agreed before hand and charged at £100 per hour per party.